Privacy Policy
Your privacy matters. This policy explains what we collect, how we use it, and the choices you have.
1) Who We Are
This Privacy Policy is provided by Utilizap (“UTILIZAP,” “we,” “us,” “our”). It applies to our websites, apps, and related services (collectively, the “Services”).
2) Information We Collect
A. Information you provide
- Contact info (e.g., email if you contact support or join a waitlist).
- Messages & support requests (content you send us, including attachments).
B. Information collected automatically
- Device and usage data (pages viewed, clicks, referring URLs, approximate location from IP).
- Log data (IP address, browser type, timestamps, error logs).
- Cookies and similar tech (for security, analytics, and performance).
C. Wallet & blockchain-related data
- Public wallet address (when you connect a wallet like Phantom/Solflare). We do not collect your seed phrase or private keys.
- On-chain transaction data is public by design on the blockchain (e.g., Solana). We may display transaction details to you for usability (history, receipts, confirmations).
3) How We Use Information
- Provide, maintain, and improve the Services (performance, UX, features).
- Enable wallet connection and display relevant transaction information.
- Detect, prevent, and investigate fraud, abuse, and security incidents.
- Communicate with you (support responses, product updates you request).
- Comply with legal obligations and enforce our terms.
4) Cookies & Analytics
We may use cookies and analytics tools to understand usage and improve the Services. You can control cookies through your browser settings. Disabling cookies may impact functionality.
5) How We Share Information
We do not sell your personal information. We may share information only in the following cases:
- Service providers that help us operate the Services (hosting, analytics, support tools).
- Legal & safety when required by law or to protect rights, users, and the Services.
- Business transfers (e.g., merger, acquisition) where information may transfer as part of the transaction.
6) Data Retention
We retain information for as long as needed to provide the Services and for legitimate business purposes (security, compliance, resolving disputes). Public blockchain data may be permanent and outside our control.
7) Security
We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure.
8) Your Choices & Rights
- Access / Deletion: You may request access to or deletion of certain personal info we hold.
- Opt-out of marketing: If we send updates, you can unsubscribe at any time.
- Cookies: Control via browser settings and device preferences.
9) Children’s Privacy
The Services are not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
10) International Users
If you access the Services from outside the United States, your information may be processed in the U.S. and other locations where we or our service providers operate.
11) Third-Party Links
The Services may contain links to third-party sites or wallet providers. We are not responsible for their privacy practices. Review their policies before providing information.
12) Changes to This Policy
We may update this Privacy Policy from time to time. We will update the “Effective Date” above when changes are made. Continued use of the Services after changes means you accept the updated policy.
13) Contact Us
Questions or requests? Contact us at:
Email: support@utilizap.io
Mail: Utilizap